We don’t have to run from our emotions anymore! We just need to use them to our advantage. And, when we use them to others’ advantage, you can increase your paycheck by as much as $29,000 in a year. And who doesn’t want or need those extra bucks?! By using a bit of emotional intelligence, you’re on the way to the fast track.
When I first started my career I would often hear people say, “There is no crying in advertising.” “You don’t want people seeing your vulnerabilities!” There are plenty of stereotypes out there that will try to put you down. But push all those to the side and start reaping the benefits of your emotions. It’s about time, right!?! What sets the best leaders apart from others? Leaders who are destined for success possess higher levels of emotional intelligence and earn more money. A study of people who work found that 90% of top performers are also high in emotional intelligence, often called EQ. Why is that? Managers who are emotionally intelligent better understand and motivate the people they supervise. So, how does this work in business?
In a Career Builder study involving 2,600 hiring managers, 71% said they value EQ over a high IQ. Here’s why:
- High EQ employees are better at staying calm under pressure.
- They listen as often or more than they speak.
- They lead by example.
- They make more thoughtful business decisions.
- They take criticism well and admit their mistakes and learn from them.
- They keep their emotions in check and can discuss tough, sensitive issues thoughtfully and maturely.
- They are able to effectively resolve conflict.
- They are empathetic to coworkers and react accordingly.
The good news is we can all learn emotional intelligence. Here’s how!
- Pause before speaking, acting or responding. This allows for time to restrain from impulsive and emotional comments and decision making and allows time for better reasoning of responses.
- Listen to others. Listening takes the focus off one’s self and provides better solutions that benefit more people.
- Attempt to control your thoughts. Avoid blaming one’s self or others and find better, alternative solutions.
- Praise others. This encourages trust and thoughtful discussion on tough issues.
- Reflect on criticism and search for ways to grow from it.
- Pay attention to body language. Much of communication is non-verbal. Pay attention to the physical cues others evoke as a way to better understand where they are coming from.
- Apologize. Intentions get misunderstood and feelings are hurt. By apologizing you are demonstrating compassion which builds trust and respect.
- Try to see things from the other person’s point of view.
- Communicate your feelings. When you communicate your feelings in a calm, non-threatening way, everyone can come to a mutual understanding and avoid future problems.
The old-fashioned days of management by intimidation are over! Finally feelings win! It’s all about being a person first and a worker second that gets results today.
Sources: Forbes Business Council, Career Builder and Mary Gormandy-Wright, Corporate Trainer & Consultant